Support

Whether you have questions about your account, need assistance with transactions, or simply want to know more about your favorite slots like Coins of Ra Slots or the exciting Big Bass Splash Slots, our dedicated MoonClub Casino support team is here to provide prompt and friendly assistance.

How Can You Reach Us?

Live Chat – Instant Help at Your Fingertips

Our live chat service is available 24/7, ensuring you receive immediate support whenever you need it. Just click on the chat icon at the bottom of your screen, and one of our knowledgeable team members will be with you in seconds, ready to assist you with gameplay questions, payment processing, or account management.

Email Support – Detailed Assistance Within Hours

If you prefer contacting us via email, our team at service@moonclub.com typically responds within just a few hours. Send us your inquiries, whether it's related to bonuses, account verification, or questions about our supported cryptocurrencies like Bitcoin, Ethereum, Tether, or Tron.

Comprehensive FAQs & Help Center

To make your experience even smoother, we've compiled an extensive FAQ and Help Center section covering common player questions about deposits, withdrawals, account registration, bonuses such as our incredible 650% Welcome Bonus up to $8000, and much more. Quickly find the answers you need without waiting, and get back to enjoying your gaming experience.

Friendly, Knowledgeable, and Always Here for You

At MoonClub Casino, we pride ourselves on our professional and knowledgeable customer support. Our dedicated team is committed not just to resolving your issues quickly, but also ensuring you feel valued and heard every step of the way.

Whether you're spinning the reels of Stampede Gold Slots or exploring the magical world in Coins of Alkemor Slots, rest assured that help is always just a click away. We're here to make your gaming experience as enjoyable and seamless as possible.