Terms and Conditions

These terms govern your access to and use of the MoonClub Casino website, player account, games, promotions, and related services. By registering, accessing, or using the platform, you agree to follow these terms and any additional rules that apply to a particular service or offer.

This page explains the main conditions of use, along with your responsibilities and MoonClub Casino’s rights in operating the platform. Please review it before creating an account or using the services.

Who May Use the Platform

MoonClub Casino is intended for adults only. You may use the platform only if you meet the legal gambling age where you are located and online gambling is lawful there. Checking and complying with local laws is your responsibility.

Access may be restricted in certain countries or regions. The availability of the website, games, promotions, or payment options may also depend on your location. Do not use the platform if you are not legally permitted to do so.

Account Registration

When you create an account, provide information that is accurate, complete, and current. Keep your details updated if they change. Accounts must be registered in your own name and used only by you.

You may create and use only the number of accounts MoonClub Casino permits. The casino may decline or restrict account registration where necessary, including when information is missing, inaccurate, or cannot be verified.

Identity Checks and Verification

MoonClub Casino may ask you for documents or other information to confirm your identity, age, address, payment method ownership, or account details. Verification may be requested when you register, use certain features, or request a transaction.

Please provide requested information promptly and make sure it is clear and accurate. Some account functions or transactions may be limited while verification is pending or incomplete.

Use of Your Account

You are responsible for keeping your login details private and for activity carried out through your account. Contact MoonClub Casino promptly through an official support channel if you believe someone else has accessed it.

Your account is personal. You may not share, transfer, sell, or give it to another person, or use it on someone else’s behalf. Do not allow another person to play or transact through your account.

Deposits, Withdrawals, and Balances

Payment methods, currencies, transaction limits, processing times, and availability can vary by location and may change. A payment option shown on the website may not be available for every account or transaction.

Withdrawal requests may be reviewed before approval. MoonClub Casino may carry out reasonable verification and security checks, including checks relating to your identity, account activity, and payment method. Processing can take longer if information is required or a third-party payment provider is involved.

Check the transaction details before confirming a deposit or withdrawal. You are responsible for using a payment method you are authorized to use and for providing correct payment information.

Bonuses and Promotions

Bonuses, free spins, rakeback, referral rewards, and other offers may have separate eligibility rules and conditions. These may include wagering requirements, expiry dates, game restrictions, activation steps, and limits on bonus conversion or withdrawals. Review the terms for an offer before opting in or claiming it.

For the welcome package, the offer details describe a 650% bonus of up to $8,000 across the first four deposits. Bonus funds are released in 10 increments: each 10% increment is released after wagering six times the deposit amount. The offer must be selected or activated as described in your account, and certain games may be excluded.

Rakeback, where available, is described as 6% of the house edge from qualifying bets. The published offer details state that at least $100 in wagering is required, that calculations take place daily at 00: 00 UTC, and that the available amount must be claimed within one week. They also describe 50% being credited on the first day and the remaining 50% over the next five days. Check the current offer terms in your account, as eligibility and timing may apply.

Referral rewards and other promotions may have their own qualification and calculation rules. The specific terms shown for an offer apply to participation in it. If you do not agree with those terms, do not activate or claim the offer.

Game Availability and Service Access

MoonClub Casino aims to make its games and services accessible, but availability can vary by location, device, maintenance needs, software changes, or technical issues. Some games, features, promotions, and payment options may be added, changed, suspended, limited, or removed.

The website may not work with every device, browser, or connection. You are responsible for using a suitable device and maintaining a reliable internet connection.

Fair Play and Prohibited Behavior

Use the platform lawfully and honestly. You must not:

• Provide false information or use another person’s identity or payment method without authorization.
• Engage in fraud, collusion, chargeback abuse, bonus abuse, or other dishonest activity.
• Attempt to manipulate games, promotions, account balances, or platform systems.
• Use bots, unauthorized software, or automated methods to access or operate the services.
• Use the website for unlawful purposes or allow another person to use your account.

Account Restrictions and Operator Rights

MoonClub Casino may refuse service, restrict access, suspend a promotion, pause a transaction for review, or suspend or close an account when it reasonably believes that these terms have been breached, verification is incomplete, or misuse may have occurred.

Where appropriate, the casino may review relevant account activity and request further information before deciding how to proceed. These measures are intended to protect players, payment processes, and the proper operation of the platform.

Errors and Technical Issues

System or display errors may occasionally affect balances, transaction details, bonuses, games, or sessions. A game may also malfunction or become unavailable during play.

MoonClub Casino may correct clear errors and address their effects in a fair and reasonable manner. If a session is interrupted or a displayed result appears incorrect, contact support with relevant account or transaction details.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. Set limits that work for you, and stop playing if gambling is causing concern.

Responsible gaming tools or restrictions may be available through the platform. You are encouraged to use them if you need help managing your play.

Intellectual Property

The website’s design, branding, text, software elements, and original materials belong to MoonClub Casino or its licensors. You may use them only as needed for personal access to the services.

Without permission, you may not copy, reproduce, republish, distribute, or commercially exploit website content or materials.

Third-Party Providers and Linked Services

Some games, payment tools, and technical services may be supplied or supported by third parties. Their services are subject to availability and operational limits, and some may have additional terms or privacy practices.

MoonClub Casino is not responsible for the operation of an external service beyond the responsibilities that apply under law. Review any relevant third-party terms before using an external service.

Liability and Service Availability

The website, games, and services are provided on an “as is” and “as available” basis. MoonClub Casino cannot guarantee uninterrupted access, constant availability, or error-free operation.

To the extent permitted by applicable law, MoonClub Casino is not responsible for losses or damages caused by technical interruptions, user error, unsupported devices, third-party service failures, events outside reasonable control, or misuse of the platform. Nothing in these terms excludes a right or responsibility that cannot legally be excluded or limited.

Changes to These Terms

MoonClub Casino may update these terms from time to time. Unless a notice states otherwise, the latest version published on the website applies from the date it is posted.

Review this page periodically so you remain familiar with the current conditions of use. If you continue using the platform after an update takes effect, that use means you accept the revised terms.

Related Policies

Other pages may set out rules that apply to your use of the platform, including the Privacy Policy, Responsible Gaming page, Bonus Terms, AML/KYC policy, and Cookie Policy, where available. These policies should be read alongside these terms, particularly when using the feature or offer they cover.

Contact MoonClub Casino

If you have questions about these terms, your account, or use of the platform, contact MoonClub Casino through its official chat support or email service@moonclub.com. Avoid sending sensitive account information through unofficial channels.

These terms are intended to set clear expectations for using the MoonClub Casino website, account, games, and related services. By continuing to access or use the platform, you agree to the terms that apply to that use.